Shipping policy

Sounds Orbit par hamari koshish hoti hai ke aapka order jald az jald aur mehfooz tareeqay se aap tak pohanche. Hamari shipping details niche di gayi hain:

1. Order Processing Time

  • Tamam orders ko 1-2 business days (Monday to Saturday) ke andar process kiya jata hai.

  • Sunday aur Public Holidays par orders process ya ship nahi kiye jatay.

  • Agar orders ki tadad zyada ho, toh processing mein thori deri ho sakti hai. Aisi surat mein hum aapko email ya SMS ke zariye agah kar dein ge.

2. Shipping Rates & Delivery Estimates

Hum poore Pakistan mein delivery provide karte hain.

  • Standard Delivery Time: Shehar ke hisab se 3 se 5 business days.

  • Shipping Charges: Flat shipping rate ya free shipping (agar aapki koi active promotion hai) checkout page par dikhayi jaye gi.

Note: Delivery ka waqt courier company (TCS, Leopards, ya M&P) ke halaat aur shehar ke faslay par depend karta hai. Baaz dafa mausam ya rasta band hone ki wajah se deri ho sakti hai.

3. Order Tracking

Jab aapka order ship ho jaye ga, toh aapko ek Tracking Number bheja jaye ga. Aap hamari website ya courier partner ki website par apna parcel track kar sakte hain.

4. Cash on Delivery (COD)

Hum Cash on Delivery ki saholat faraham karte hain. Parcel wasool karte waqt rider ko puri raqam ada karna lazmi hai. Parcel khol kar check karne se pehle payment karna courier company ka asool hota hai.

5. Damaged aur Lost Packages

  • Agar aapko parcel damaged condition mein milay, toh koshish karein ke usay receive na karein aur foran hamari customer support se raabta karein.

  • Agar parcel deliver dikh raha ho lekin aapko na mila ho, toh humein 24 ghanton ke andar report karein taake hum courier se inquiry kar sakein.

6. Wrong Address Disclaimer

Customer ki zimmedari hai ke checkout ke waqt apna mukammal address aur sahi phone number enter karein. Galat address ki wajah se agar parcel wapis aata hai, toh dobara shipping ke charges customer ko ada karne honge.

Contact Us

Agar shipping se mutaliq aapka koi mazeed sawal hai, toh humse raabta karein:

  • Email: info@soundsorbit.com

  • WhatsApp/Call: 03104485950

  • Address: Milad Chowk, Shark Pur Road, Sheikhupura.